Frequently Asked Questions
a) re-launching App
b) checking Store for Update version
c) manual syncing (See next question)
d) delete the App and re-install (your data is preserved on the server and will be sync’d when you log back in with your user email ID)
a) Manual syncing – At the top right of the home screen there is an image of cloud with a “down-arrow” representing manual downloading of data from the server to your device(s).
You can cause the download/updating of data on your device anytime, by manually by tapping the Manual Sync icon. This is useful if you want to access your application (and data) from a second device, or multiple devices (whether smartphone, tablet, Apple or Android).
b) Auto-syncing – The Application auto syncs, updating your data to the secure Amazon servers whenever you create a sentence, create a new client, or when saving a note.
The Application automatically downloads to your device any updated data whenever you log into the app.
“It is recommended to Log Out of your device if you plan to log-in from another device, in order to ensure that the device data will be backed up on the servers, which in turn will be accessed by the new device.”
c) Privacy: When you generate a Note, the created Note is not stored on the Amazon servers, rather they are created in real time only by the users and removed after being emailed. Similarly, the Activity Reports are generated in spreadsheet format as needed by the user during Viewing, exporting/emailing and are removed after being emailed.
We are considering alternatives to allow for multiple users on the same device.
- In the Patient’s folder you can select a previous Note by Date and/or Title. The Duplicate feature copies that Note and enables the Editing of any part of your new Soap Notes, including Patient Name, Date, Note Title, Services, Fees and/or other information.
- In the Activity Report you can search by Note Title and Patients, and identify a Note to be Duplicated (“1”).
- Accordingly, we recommend you consider adding Note Titles when creating Soap Notes for different conditions such as chronic low back pain, tennis elbow, sprains and strains of the neck, whiplash, etc. Some users actually create sample Soap Notes for different conditions identifying these by Note Titles and fictitious Patient Names – which they can easily pull up, duplicate and edit.
If working for Clinics, Spas or if self-employed in different locations – by identifying services and fees, these are reflected in the Activity Reports, providing an excellent organizational tool for record keeping, summarizing information required for billing, income taxes and more. In the User Profile you can add multiple clinics, services and fees.
We recommend that you add services and associated fees to your user profile.
By setting it up once, you can select the appropriate service and fee while creating your Soap Note using the Services Icon.
However, you can also add Service Titles, Note Titles, fees and duration when creating a new Soap Note or at any stage of generating the Note.
Services and Clinics may added when adding a New Patient, under the User Profile, or using the “Services” icon while creating Soap Notes.
b) Activity Reports: you can export/email in spreadsheet format the Activity Report
We are developing a “Direct-To-Print” feature.
a) Horizontal viewing mode (more suitable for use with a Tablet Keyboard)
b) importing information from a formatted patient file created, available on your computer
c) importing scanned documents (using camera function on your smartphone, and/or scanned documents)
Learn how to use SOAP NOTES PRO™
Follow the simple video tutorials below for step-by-step instructions on how to easily and quickly set up SOAP NOTES PRO™ and create notes in under 10 minutes!
Take your note taking to the next level!
If you have any questions or want to know more, contact us!